Our service concept

A system solution can only be as good as the services offered. That is why we developed service tools that are tailored to the specific conditions of the sensitive OR environment.

The EIZO service concept

The EIZO service concept has three essential components, so our customers can rely on us with certainty.

  • Particularly service-friendly equipment due to their modular design and well-planned solution concepts.
  • A close-knit network of competent service partners who can be on-site quickly if serious problems arise.
  • A free-of-charge hotline for reporting problems is available 24/7.

Moreover, we are happy to arrange with our customers individual service and maintenance agreements for optimal cost controlling, shorter reaction times, longer service life.

However, local availability varies in this regard, so please check with your local sales contact or distributor on-site to find out more.

Service Desk

Online Service Desk

At the moment, we are developing a service desk for reporting tickets and an EIZO Wiki with the most important answers to potential problems.